I did not receive the shipping notice

If there is a large number of applications, processing of orders might take longer than usual. We seek your kind understanding and patience.

Can I change my order of prizes?

Order cannot be changed.

I did not receive my order

Please use the shipping notice number to confirm shipping status.
Delivery to outlying islands tend to be longer than usual.

I want to delete my Carddass Club account.

Click here if you wish to delete your Carddass Club account.